| | Glossary for printer copier p/c | | | |
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| erm | definition | network | copier | color |
| 10/100 | Terminology for an ethernet network capable of sending data at either 10 megabits or 100 megabits. | x | | |
| 10bT | Pronounced "10 base T". The RJ-45 connector used on an Ethernet network; capable of transmitting data at 10 megbits per second. | x | | |
| A4 (European paper sizes A,B) | European (Japanese, etc.) use letter designations (in millimeters) for specific paper sizes. These are different than the US designations (Letter, Legal, Ledger). | | x | |
| ADF (see DADF, RADF) | Automatic Document Feeder. A device used for automatically feeding multiple pages into a printer or scanner. | | x | |
| aftermarket | The sale of service & supplies to customers on an ongoing basis. | | x | |
| nalog | Refers to the process of producing a copy by means of reflecting light off of the original and onto a photoconductive material or drum. Analog machines are characterized by a lack of features and poorer image quality than a digital device. | x | x | |
| bins | Old-style analog copiers used multiple bins or exit trays to collate (or separate) the output. | | x | |
| bond | A standard type of copy or print paper. | | | |
| booklet | The process of imposing or arranging the pages on duplexed documents so they appear in the correct order when folded in half. | | x | |
| bridge unit | Some add-on finishers require a bridge unit to connect to the copier itself. | | x | |
| business color | A general class of color printing that is characterized by looer requirements around color accuracy. Business color usually refers to things like PowerPoint presentations - most any situation where spot color is being used and doesn't have to exactly match a specific printed or Pantone color (or the need for halftone reproduction). | | | x |
| buy-out | The amount owed at the end of a lease in order to own the equipment outright (the residual). Sometimes the buy out is rolled in with the remaining stream of payments in order to upgrade a customer before the lease is up. | | x | |
| bypass tray | An input paper source on a copier, fax or printer that is generally used for feeding specialty paper into a machine. The bypass tray is usually characterized by lower volume, occasionally use and the ability to feed heavier stocks. | | x | |
| cabinet (see stand) | Most non-desktop copiers require a specific stand for them to sit on. On some models, this stand may be substituted for an additional set of paper drawers or cassettes. | | x | |
| card reader | usually a credit card style reading device for controlling access to a copy machine. | | x | |
| cash deal | A sale structured around an outright purchase price rather than a lease. | | x | |
| cassette (see drawer) | The holding area for the paper in either a copier or printer. | | x | |
| clicks | Pages produced on an output device; either copies or prints. 5,000 clicks per month means 5,000 pages or copies per month. | | x | |
| CMYK | Cyan, Magenta, Yellow and blacK; the process of generating a color image by absorbing light and reflecting what's left. This is a complimentary process to RGB color generation. CMYK is the process for all commercial printing and most color copiers. CMYK images are characterized as less vibrant than RGB (smaller color gamut). | | | x |
| collate (see sort) | The means by which original sets are separated from each other for easy identification. | | x | |
| color calibration | Usually an electrical process of setting the image quality (and color correctness) to a known standard such as a test sheet. | | | x |
| color separation | The process of separating an electronic or hardcopy image into 4 base color components (CMYK) in preparation for printing on a color press. | | | x |
| coverage | a term used to describe how much information (toner usage) is on a piece of paper. A standard business document is generally thought to contain between 8 and 14% coverage. | | x | |
| CPC | Cost Per Copy; refers to a type of sale where the equipment, service and finance charges are rolled into a single, per impression (click) charge. CPC deals are generally sold with a minimum number of copies referred to as the base. | | x | |
| CPM | Copies Per Minute - the maximum speed that an output device is capable of delivering paper to the output. May be affected by job specifics such as stapling or sorting and may be affected by the data stream. | | x | |
| CRD | Central Reproduction Department. In a larger company, the room with the "big" copier in it. CRDs are generally responsible for large print and copy jobs, specialty binding, etc. | | x | |
| creative color (see Graphic Color) | Creative Color refers to the upper-end requirements for color printing and copying. Creative color generally refers to customers with needs such as matching specific colors (Pantone), matching previously printed output, etc. Frequently creative color customers are using Macintosh computers. | | | x |
| DADF (see RADF) | Duplexing or Recirculating Document Feeder. An automatic document feeder capable of reading both sides of an original in a single pass. | | x | |
| data stream | A general term that refers to the electronic signal going to a printer. The data stream carries the PDL (page description language) information. | x | | |
| densitometer | A device used to measure the color shade and density from a printed image. Used in conjunction with a printed test target and calibration software to set a color machine to a known value. | | | x |
| desktop | A copier, printer or fax that does not require a stand of its own. It's capable of sitting directly on a counter or desktop. | | x | |
| digital | The new "breed" of copiers. Digital copiers scan to a digital image and print on the integrated laser printer to produce the copy. Because the image is digital, the quality is better and features such as reduction and enlargement are easier to implement because they are done in software. | x | x | |
| document feeder (see ADF, DADF, RADF) | The generic term for an automatic document feeder; a way feeding a stack of paper into a copier or scanner unattended. | | x | |
| domain | A domain can be either or single server or multiple servers acting as on single network. | x | | |
| domain controller | The central compter in the domain that is responsible for authenticationg or verifiying a user's logon name and password. | x | | |
| dot matrix printer | A printer that creates characters and graphics by means of a small row of wires on its print head. The wires move forward and strike the paper through an inked ribbon, creating small dots on the page that make up the image. Dot matrix printer are characterized by extremely low quality print and high ribbon costs. | x | | |
| DPI | Dots Per Inch. The measure of resolution or the amount of information in a digital file. Also, a printing term used to indicate output quality. | x | x | |
| drawer (see cassette) | The holding area for the paper in either a copier or printer. | | x | |
| duplex | Information on both sides of the document. Usually refers to output or printing, but can also be used to describe the original documents. Duplexed documents can be long edge (opens like a book) or short edge (opens like a clip board). | | x | |
| duty cycle | A term that refers to the amount of work that can be expected from a particular device (scanner, copier, printer, fax, etc). Duty Cycle is frequently an arbitrary number and may be hard to compare from one manufacture to another. Service technicians can be resources for determining real-world duty cycle numbers based on actual experience. Usually calculated on a monthly basis. | | x | |
| EDM | Electronic Document Management; the process of storing and retrieving document, both scanned images and electronic files, in a centrally controlled and secured location. | x | | |
| engine | An "engine" (short for Print-Engine) is the portion of a digital device that is responsible for printing. | | x | |
| enterprise | Generally the term enterprise refers to larger, more spread out networks. Companies that look at "Enterprise" solutions are looking at larger, more costly systems; usually to cover multiple servers and a large number of end-users. | | | |
| envelope feeder | an attachment that generally inserts into a paper drawer for the purpose of feeding envelopes. | | x | |
| Ethernet | A type of physical network connection. Ethernet uses a specific kind of wire, connector and way of communicating on the network. If the customer uses Ethernet, their network connected equipment must use Ethernet. | x | | |
| Excahnge email | An email server that utilizes Microsoft Exchange rather than SMTP or Lotus Notes. Customers who use Exchange email have to use email devices that are capable of working with it. | x | x | |
| fax | Short for facsimile (a copy). A facsimile machine sends a digitized copy of a document through a phone line to another fax machine. | | x | |
| finisher | An add-on accessory for a copier or printer that provides the finishing options; stapling, collating or sorting, folding, hole punching, etc. | | x | |
| finishing | The term used to describe how you want your printed output to be physically handled; stapled, collated, sorted, folded, etc. | | x | |
| firmware | A physical memory chip containing software. The software can be changed by a technician through a process of "burning" or "flashing" new instructions onto the chip. Firmware is used inside copiers to control internal operations and features. | x | | |
| first copy output time | The time it takes from pressing the "copy" button to receiving the first page in the exit tray. | | x | |
| FTP | File Transfer Protocol. A protocol or set of instructions for how a file is transferred on a network from point A to point B. If two different computers or pieces of hardware both support FTP, they can share files back and forth. | x | | |
| gamut | The color Gamut is a measure of the maximum number of colors reproducible by any given technology. The color gamut for an RGB image displayed on a color monitor will be larger than for one printed on a CMYK printer or press. | | | x |
| giga (G) | 1,000 million or billion. 1G = 1,000M = 1,000,000,000. | x | | |
| gigabit ethernet | The same RJ-45 connector used for 10bT but on a network capable of transmitting data at 1,000 megabits or 1 gigabit. | x | | |
| graphic color (see Creative Color) | Graphic Color and Creative Color are terms that are used interchangeably. | | | x |
| GUI | Graphical User Interface. The interface to a computer program. Windows is a graphical interface while DOS was a text based interface. | x | | |
| hard drive | Most Print Controllers have hard drives in them just like computers. The hard drive is used for spooling (or copying) print jobs from the network very quickly and then storing them until the print engine is ready to print that job. | x | | |
| hardware | The physical pieces of a computer or network device such as the hard drive, main board, etc. | x | | |
| high volume | A general term that refers to printers or copiers - usually in the Segment 5 and above range. | | x | |
| ICC Profile | ICC profiles are definition files that allow color mapping between devices with different color gamuts. ICC profiles are a controlled way of moving between devices that are not capable of producing the same range of colors. | | | x |
| imaging | A general term that refers to either putting marks on a page (printing or copying) or scanning (digitizing) a document. | x | | |
| imposition | The process of rearranging pages in a "booklet" order. If you fold a single piece of paper in half, page 1 and 4 are on side A while pages 2 and 3 are on side B. | | x | |
| inkjet printer | A type of printing that utilizes a print head capable of squirting tiny bubbles of ink to create dots on the page. The dots, similar to a dot matrix printer, form characters and images. Inkjet printers provide good quality but are expensive to operate because of the cost of the ink cartridges. | x | | |
| interposer (see post process inserter) | An add-on accessory for a copier or printer that provides the ability to insert a document after the fuser. Since the fuser is hot and tends to pull off toner from previously printed documents, interposers are used to insert these types of documents into a finished set without sending them through the copier or printer. | | x | |
| ISIS (see TWAIN) | An ISIS driver is a piece of software that allows an application program to talk to a scanner. If a program is ISIS compatible then you must use an ISIS compatible scanner with that software. Most MFPs that can scan DO NOT have ISIS drivers. Generally you need a standalone scanner when an ISIS scanner is required. | x | | |
| jog (jogger) | the process of offset (physically shifting) stacking a copied (or printed) set in order to separate it from the other sets. | | x | |
| kilo (k) | 1,000 or add 3 zeros. 50k = 50,000. | x | | |
| laser printer | A type of printer that utilized a laser beam to actually draw the printed image onto a photoconductive material. The material then comes in contact with toner, which sticks to the image drawn by the laser. Finally, the tone image is transferred to paper. Laser printers provide good quality. | x | | |
| LCT (see Paper Deck) | Large Capacity Tray. An add-on accessory for a copier or printer that allows for large amounts of paper to be loaded. Usually in the range of 1,000 to 3,000 sheets. | | x | |
| LDAP | Light Directory Access Protocol. A way of maintaining address book information for email addresses in a central server and then pulling that information into the copier or MFP. | x | x | |
| leasing | Similar to auto leasing. The customer pays a base charge for a set number of months. Generally, the customer does not own the equipment at the end of the lease. | | x | |
| Ledger | US 11 x 17 paper size. | | x | |
| Legal | US 8 1/2 x 14 paper size. | | x | |
| Letter | US 8 1/2 x 11 paper size. | | x | |
| line printer | A general data processing term that refers to a large, high speed printer for producing output on pin fed or continuous feed paper. | x | | |
| Lotus Notes | An email server that utilizes a program called Lotus Notes rather than SMTP or Microsoft Exchange. Customers who use Lotus Notes email have to use email devices that are capable of working with it. | x | x | |
| low volume | A general term that refers to lower volume printers or copiers - usually in the Segment 2 and below range. | | x | |
| mailbox | a virtual location for storing print or copy jobs; usually on the hard drive of the print controller. Occationaly the term may be used to indicate a physical set of output bins or trays. | | x | |
| MEAP | Multifunctional Embedded Application Platform. A Canon technology used for running programs on the copier controller. | | x | |
| mega (M) | ,000,000 or add 6 zeros. 1.6M = 1,600,000 | x | | |
| MFP (sometimes MFD) | Multifunction Product (or Device). The term used to describe a digital copier that can be used as a network printer, scanner or fax machine. | | x | |
| mid volume | A general term that refers to printers or copiers - usually in the Segment 3 - 4 range. | | x | |
| mil | a thousanth of a dollar or 1 tenth of a cent. $0.001. The most common increment for talking about copy cost. i.e. "the toner portion of the contract was 4 mils or $0.004" | | x | |
| multi-PDL | A print controller (or RIP) capable of interpreting more than one PDL (page description language). Most copier multi-PDLs will work with PCL and Postscript. | x | x | |
| network | A group of 2 or more computers connected by a network cable for the purpose of sharing files, programs or devices. | x | | |
| network drop | A "network-speak" term that usually means an RJ45 connection. In order to connect the copier, you'll need a network drop here. | x | x | |
| NIB | Network Interface Board. Same as a NIC | x | x | |
| NIC | Network Interface Card. A piece of hardware that connects a device (copier, printer, computer) to the actual network cable. | x | | |
| paper deck | see Large Capacity Tray. | | x | |
| parallel | A type of printer (or data) cable that transfers data 8 bits at a time. Basically if your equipment has a parallel connection, you need a parallel cable to connect to it. A network connection IS NOT a parallel connection. | x | | |
| PCL | Page Control Language. Developed by HP for Windows printing, PCL has traditionally been thought of as a lower end printing solution used primarily for office documents. Today, the gap between PCL and Postscript is nearly non-existent, but PS still has an edge in graphics applications (and is required for MAC printing). | x | x | |
| PDF | Portable Document Format. A proprietary document file format created by Adobe Systems. PDF has become a defacto standard for sharing of documents because of its ability to lock down the format, share files cross-platform and the availability of the free viewer. | x | | |
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