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RESET error Codes + arrow hp dnj 500 system error 79:04 firmware...

hp dnj 500 system error 79:04 firmware...

hp dnj 500 system error 79:04 firmware...
 
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 System Error: 79:04 - Firmware Error

 check driver... or broken klip at spring ink supply system,

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A. The System error 79:04 is a generic firmware error (equivalent to a blue screen in Windows). It’s the System Error that the printer will display when an unknown exception occurs that cannot be pointed to by any specific subsystem of the printer.

Since this is a generic error, there can be multiple causes behind it. One important point to mention is that, although 79:04 system errors can be caused by a hardware malfunction, the vast majority of 79:04 system errors are pure software or firmware issues.

HP Designjet Printer Series - System Error 79:03 and 79:04 During Start up or Start a Print Job

Issue
Introduction
The System error 79:04 is a generic firmware error (equivalent to a blue screen in Windows). The printer displays this error when an unknown exception occurs that cannot be pointed to by any specific subsystem of the printer. Since this is a generic error, it has multiple causes. This document describes the probable cause behind a system error 79:04 and recommends the most efficient troubleshooting steps to resolve the error. Although 79:04 system errors can be caused by a hardware malfunction, the vast majority of 79:04 system errors are software or firmware issues. In these cases, the issue can only be solved by determining the root cause and implementing a solution. The solution usually involves correctly configuring a selection, updating the printer’s firmware/software, or fixing an error in the code.
Symptoms
There is no single set of symptoms behind hardware related 79:04 system errors. The most usual ones are:
  • 79:04 during start up
  • 79:04 start a printing a job
Solution
Solutions and workaround:
In the following procedure perform each step as it appears in the list and only move on to the next step once you are sure the 79:04 error has not been cleared:
If non-HP ink is being used, it is recommended to replace it with HP ink and printheads:
  1. Check the printer's supply status:
    Extract the Service Plot (when possible) or view the information on front panel. If any cartridges or printheads are out of warranty or the printheads show more than 100% of use, replace these before going to the next step.
  2. Check the printer firmware version and if necessary, update it.
    If System Error 79:03 and 79:04 persist, please contact the HP support. For contact information, go to Contact HP.

2017-10-21 


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