Hi.
I am fixing now a Designjet 500 that have an error 81:01.
So i made a "Paper Advance Test" and right at the beginning of the test it gave me a Roller encoder sensor failed error.
I dismantled the encoder and clean it, but still the same error. Do i need to replace the Roller encoder sensor ?
Could there be also a Paper-axis motor problem, does it need to be replace?
I also try to align the print head and.......... the roller seems to shΙft a little bit (always at the same place) and give me the error 81:01
I change also Rolller enconder Sensor ..but exactly +exactly ...the same error occures...
Thanks for your support.
06-28-2013 08:28 AM
The sensor does fail and the disk itself can get dirty/damaged. Until you get that part of the machine working properly you can't really do anything about calibrating the printheads.
If you feel my reply has assisted you in repairing your printer please press the kudos star icon on the left and mark as problem solved. Thank you!
TJ
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